Privacy Policy

Effective Date: 14 August 2026
Website: "www.gmmatrimony.com" (http://www.gmmatrimony.com)

Gmmatrimony (“Gmmatrimony”, “we”, “us”, or “our”) respects your privacy and is committed to safeguarding the personal information of our users. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use "www.gmmatrimony.com" (http://www.gmmatrimony.com), our mobile application, matrimonial services, and related offerings.

By registering with Gmmatrimony or using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Information We Collect

When you register or use our services, we may collect the following categories of information:

A. Personal Information

- Full name
- Date of birth / age
- Gender
- Photograph(s)
- Contact number
- Email address
- Residential location
- Matrimonial profile details
- Educational qualifications
- Occupation and employment information
- Marital status
- Family details
- Height and other profile attributes
- Religious/community information (if voluntarily provided)
- Horoscope/astrological details (if voluntarily provided)
- Partner preferences
- Any other information voluntarily included in your matrimonial profile

B. Account Information

We may collect information necessary to create and manage your Gmmatrimony account, including:

- Matrimony ID
- Login credentials
- Account status
- Subscription/plan details
- Transaction and payment-related information

Payment-related data such as card details, UPI, banking credentials, or other financial information is processed through secure third-party payment service providers. We do not store complete payment card or banking credentials on our servers.

C. Technical Information

When you access our website or application, we may automatically collect:

- IP address
- Browser and device information
- Operating system
- Device identifiers
- Usage data and activity logs
- Login timestamps and interaction history
- Cookies and similar tracking technologies
- Error logs and diagnostic data

2. How We Use Your Information

We use the collected information for the following purposes:

- To create, manage, and maintain your matrimonial profile
- To provide matchmaking and search services
- To enable discovery of compatible profiles
- To facilitate communication between members (where applicable)
- To process subscriptions and payments
- To provide customer support and assistance
- To verify accounts and prevent fraud or misuse
- To improve our website, application, and services
- To send service-related notifications and updates
- To send promotional communications (subject to legal requirements and user preferences)
- To perform analytics and understand user behaviour
- To ensure security and protect users, systems, and business interests
- To comply with applicable laws, regulations, and legal obligations

3. Matrimonial Profile Information

Gmmatrimony is a matrimonial platform. Information you voluntarily publish in your profile may be visible to other registered users based on your privacy settings and platform features.

You are advised to carefully consider the information you choose to disclose.

Do not share sensitive information such as passwords, banking details, payment PINs, OTPs, government identification numbers, or other confidential data in your public profile.

4. Photographs and Profile Content

By uploading photographs, descriptions, preferences, or other content, you grant Gmmatrimony permission to display such content as required to provide matrimonial services.

You are responsible for ensuring that:

- You own or have the necessary rights to the content;
- The information provided is accurate to the best of your knowledge;
- It does not infringe upon any third-party rights; and
- It does not contain unlawful, offensive, misleading, or inappropriate material.

5. Sharing of Information

We do not sell personal information.

We may share information only as necessary with the following categories:

A. Other Users

Profile information may be visible to other members based on platform functionality and privacy settings.

B. Service Providers

We may engage trusted third-party service providers for:

- Hosting and cloud infrastructure
- Payment processing
- SMS/OTP delivery
- Email communication
- Analytics services
- Customer support
- Security and fraud prevention
- Technical maintenance

These providers are authorized to process data only for the purpose of providing services to Gmmatrimony.

C. Legal and Regulatory Authorities

We may disclose information if required by law, legal process, court order, or government authority, or to protect our legal rights, users, or public safety.

D. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the transaction, subject to applicable law.

6. Communication Between Members

Gmmatrimony may provide features that allow members to communicate or exchange contact details.

Users are advised to exercise caution while interacting with other members.

Never share sensitive financial information such as passwords, OTPs, UPI PINs, or banking credentials with any other user.

Gmmatrimony does not guarantee the identity, background, intentions, or accuracy of representations made by any user.

7. Cookies and Similar Technologies

We use cookies and similar technologies to:

- Maintain user sessions
- Store preferences
- Improve functionality
- Analyze usage patterns
- Enhance security
- Improve overall user experience

Users may manage cookie preferences through browser settings. Disabling cookies may affect certain features of the platform.

8. Data Security

We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no digital platform can guarantee absolute security, and users acknowledge inherent risks associated with online services.

9. Data Retention

We retain personal data only for as long as necessary to:

- Provide services
- Maintain user accounts
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud and misuse

Data that is no longer required may be deleted, anonymized, or securely stored in accordance with applicable requirements.

10. Account Deletion

Users may request account deletion, subject to applicable legal and operational requirements.

Certain data may be retained for:

- Legal compliance
- Fraud prevention
- Dispute resolution
- Accounting and record-keeping
- Enforcement of policies and agreements

Backup systems may retain limited data for a defined period as required.

11. User Rights

Subject to applicable Indian law, users may have the right to:

- Access their personal data
- Request correction of inaccurate information
- Request deletion of data (where applicable)
- Withdraw consent (where processing is based on consent)
- Raise concerns regarding data processing
- Request information about data usage

Requests may be submitted through our official support channels. Identity verification may be required.

12. Children's Privacy

Gmmatrimony is intended exclusively for adults eligible for matrimonial services.

We do not knowingly collect or process personal data of individuals who are not legally eligible to use our services.

If such data is identified, appropriate steps will be taken to remove it.

13. Third-Party Websites and Services

Our platform may contain links to third-party websites or services.

Gmmatrimony is not responsible for the privacy practices, content, or security of such third parties. Users are encouraged to review their respective privacy policies.

14. Accuracy of Information

Users are responsible for ensuring that the information provided in their profiles is accurate and up to date.

Gmmatrimony does not guarantee the accuracy, authenticity, or completeness of user-submitted information. Users are advised to independently verify important details before making personal, financial, or matrimonial decisions.

15. Fraud and Safety

We may monitor activity to detect fraud, abuse, impersonation, or violations of our policies.

We reserve the right to suspend or terminate accounts involved in suspicious or unlawful activity.

Users are encouraged to report any suspicious profiles or behaviour.

16. Marketing Communications

We may send promotional and informational communications where permitted by law.

Users may opt out of marketing communications, while essential service-related messages may still be sent.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on "www.gmmatrimony.com" (http://www.gmmatrimony.com) with a revised effective date.

Users are encouraged to review this page regularly.

18. Consent

By using Gmmatrimony, you consent to the collection and processing of your information as described in this Privacy Policy, subject to applicable law.

Where required, additional consent will be obtained separately.

19. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy, please contact:

Gmmatrimony
Website: "www.gmmatrimony.com" (http://www.gmmatrimony.com)
Email: "info@gmmatrimony.com" (mailto:info@gmmatrimony.com)
WhatsApp Support: 9446260115
Support Hours: 10:00 AM – 6:00 PM

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Disclaimer: This Privacy Policy is a general template and should be reviewed by a qualified legal professional to ensure compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and other relevant regulations.